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USA Hockey Arena Seeks Front Office Administrator

08/27/2021, 10:30am EDT
By USA Hockey Arena

Position to begin immediately

Job Title: Front Office Administrator

Reports To: Arena Manager

General Description: The Front Office Administrator will serve the organization by meeting USA Hockey Arena front office objectives. The position will assist all aspects of the office needs. In addition, the role will support service sales to current and potential customers. This role will provide administrative support to other arena staff.

Schedule: Monday thru Friday, 8:30 a.m. to 2:30 p.m.

Duties and Responsibilities:

  1. Answer phones and direct calls in a professional manner
  2. Maintain ice schedule and compile day-to-day ice sales
  3. Maintain, organize and implement registration for Learn to Skate, Learn to Play and rec hockey programs
  4. Oversee rostering for USA Hockey teams that skate out of USA Hockey Arena
  5. Operate point of sales register
  6. Assist accounting office with daily deposits and other needed tasks
  7. Produce and deliver monthly ice invoices
  8. Greet visitors and supervise customer service window
  9. Maintain main office for cleanliness and organization
  10. Perform basic filing and clerical duties to organize and store paperwork and documents
  11. Order and maintain office supplies
  12. Handle incoming and outgoing mail and shipping
  13. Administrative support for all Arena programs and events
  14. All other duties and responsibilities as assigned by supervisor

Knowledge, Skills & Abilities:

  1. Excellent written and oral communication skills
  2. Detail oriented and works with a high degree of accuracy
  3. Highly organized
  4. Ability to multi-task and meet changing deadlines
  5. Must be self-directed and able to complete projects with limited supervision 
  6. Proficient with Microsoft software tools including Word, Excel and Outlook
  7. A positive, friendly and team-oriented customer service focus is required
  8. Ability to work in a demanding environment while maintaining both professionalism and enthusiasm for customers is essential
  9. Hockey knowledge preferred
  10. High school diploma required

Availability: Immediate

Job Type: Par-time hourly

Application Procedure: To apply, submit a letter of application, current resume and list of three references to:

USA Hockey Arena

USA Hockey Arena is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


Tag(s): Employment